Case Study - AI executives embedded in Slack for lean teams

Full C-level virtual employees operating directly in Slack, trained on e-commerce playbooks and connected to the IQV stack.

Client
Slackmates
Year
Service
AI SaaS

Overview

Operators inside the IQV portfolio spend their days in Slack. We needed a way to scale decision-making and execution without ballooning headcount or slowing the cadence of work.

Slackmates brings AI executives directly into Slack channels. Each has a clear remit — finance, operations, growth — and is connected to our commerce platform, StashDash, Taskaroo, and BI layer. The result is faster answers, better forecasts, and every decision documented where work already happens.

Founders and leads now get strategic guidance, daily operational summaries, and actionable next steps without pulling people into meetings or digging through dashboards.

What we did

  • Slack integration
  • Agent workflows
  • Forecasting
  • Ops playbooks
  • Decision support

Slackmates feels like having an operating partner on-call in Slack. We move faster, with sharper decisions and clearer communication.

Debra Fiscal
COO, portfolio brand
Faster strategic decisions
60%
Fewer meetings for leadership
35%
More experiments launched monthly
4x
Decisions documented in Slack
100%

More case studies

Scaling our flagship pet store on the IQV platform

How we relaunched Pongo.se on our in-house commerce stack with automation across returns, CX, and content.

Read more

Inventory intelligence for multi-tenant warehouses

How StashDash delivers enterprise-grade inventory accuracy and visibility for lean e-commerce teams.

Read more

Tell us about your e-commerce venture

Our office

  • Stockholm
    Wallingatan 37
    111 24, Stockholm, Sweden